Write us a message
Do you have any questions about your order, our products or just want to get rid of something that is close to your heart? We do our best to answer your inquiries as quickly as possible during our business hours (MON-FRI 11 am-3pm).

  • Telefon

    +49 2305 3096152
  • E-Mail

    info@meinearmbaender.de

How much are the shipping costs?

The shipping costs are € 3.00 per package. The volume of the package is up to 4 products. When ordering more than 4 products, the shipping costs may vary.

With which service provider are the products shipped?

Our parcels are sent by German post.

What is “my account”?

“My Account” is your personal area in our online shop that you
on the top right in the menu bar of our website. You can create your account with your order.

I forgot the password for my account. What now?

If you have forgotten your password, you can indicate this during the registration process. You click on the “Forgot Password” option; there you enter your username or your email address and you will receive a link via email to create a new password.

Delivery & shipping

How much are the shipping costs?

The shipping costs are € 3.00 per package. The volume of the package is up to 4 products. When ordering more than 4 products, the shipping costs may vary.

With which service provider are the products shipped?

Our parcels are sent by German post.

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Payment options

Welche Zahlungsarten bieten wir an?

per Überweisung
per PayPal
per Sofortüberweisung

Your order

Do I have to register with you to order?

No, you can order as a guest. If you want, you can also create a customer account with your order.

How secure is the online shop?

Your data will be encrypted using SSL.

Your customer account

What is “customer account”?

“Customer account” is your personal area in our online shop that you
on the top right in the menu bar of our website. You can create your account with your order.

I forgot the password for my customer account. What now?

If you have forgotten your password, you can indicate this during the registration process. You click on the “Forgot Password” option; there you enter your username or your email address and you will receive a link via email to create a new password.

Gift vouchers

Are there any gift vouchers?

Unfortunately we do not offer gift vouchers for the time being.

Defects & Returns

My order or a product of my order is incorrect. What can I do?

This is very annoying, but it can always happen. Please send the whole thing to our address. In most cases we will replace your product with a new one.

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